Description
This program prepares students to provide technical assistance to computer users in various work environments. Students learn to repair service and troubleshoot personal computers and computer related equipment and to install and configure operating systems and application software. They also learn the basics of networking, including installation, configuration and troubleshooting of hardware peripherals and protocols, as well as network administration duties and providing support for network users. Students gain the technical skills required for CompTIA A+, CompTIA Network+, Cisco Certified Entry Level Technician, CompTIA Linux+, Microsoft Certified Professional, Microsoft Certified Systems Administrator, Certified Novell Administrator, and/or Security Certified Network Professional industry certifications.
Employment Options
The following list is associated with the approved SOC (Standard Occupational Classification) for this program and does not necessarily represent immediate opportunities; additional training may be required for some options listed.
- Software/Hardware Specialist
- Computer Administrative Assistants
- Computer Information Specialist
- Desktop Support Specialist
- Network Administrator
- IT Professionals
- Applications Developers
- Computer User Support Specialist
- Technology Mobility Specialist
Approximate Pay Potential: $13-32 per hour. (O*NET source)
You will learn to
- Design, setup, and maintain the systems that run the Internet
- Assemble, upgrade, and repair computers and peripherals
- Work individually and in teams using the same technology as professional engineers

Adult
High School
Certification Outcomes: